The Fred Factor

Just a quick note of Thanks for the incredible growth that I have experienced working with your book “The Fred Factor”. After reading it , applying it on a daily basis I have been seeing some amazing things happen in my life. My job is booming at a frightening however wonderful rate. My marriage is greatly improved. My wife and I are connecting at a much deeper level. I am feeling more confident in myself, I am more disciplined in my life and all of my relationships are much better. The biggest surprise is that I have a closer connection with God then I have ever had. Thank you so much. I owe a great debt of gratitude for the work you do.

My company uses this book as a customer service training aide. Everyone has a copy and awards are given periodically to people who best exemplify the Fred Factor principles.

It's all good sound advice about how to make your job enjoyable and make yourself successful at it - all through the deeds of Fred the mailman.

This book was recommended by one of our top leaders in my Direct Sales business. I enjoyed every page and am looking forward to implementing the tips in my everyday life even more than before. I highly recommend this book.

I have read this book multiple times. Simple concepts but to the point and will have great impact on your success both personally and professionally. Recommend to anyone who wants a simple but effective concept to follow and lead to greater peace and enjoyment in what they do in life.

I've worked in special education for over 30 years, and found I could still be inspired by an author to make a difference in the workplace. It's a great quick read, and leaves one with "food for thought." I gave this book as a gift to a graduate student, a graduating law student, and have one in reserve for an "emergency gift." It can be applicable to just about any walk of life.

Mark Sanborn captures the true spirit of Fred the Postman in this book. He weaves a wonderful story about how simple gestures can make a difference in the world. I would highly recommend this book to anyone in business - from the receptionist to the CEO. Anyone can be a FRED.

The Fred factor is an inspiring book that every professional, and individual should read. If every manager, employee, and CEO read this book-companies would succeed far past what they could imagine! Everyone should learn a great lesson from this book, how to be a Fred themselves.

This book teaches us how anyone can take any ordinary job and make it extraordinary. Anyone and everyone can apply this to themselves and do Fred like things every day. Defiantly recommend reading this book.

Great principles that are easy to understand and implement. It's accessible for a person in any profession. I'm using it for a piece of my staff development and it's easy to read--in style and the chapters are short--and discuss. It's a helpful part of my service-oriented leadership library.

This is a great read to encourage reflection on how our purpose and attitude frames the work and results we get.
I have recommended it to several people I've coached or mentored, and received great feedback and seen self discovery happen.

This short book focuses on a mailman Mark Sanborn met, a man named Fred. When the author first met Fred, Fred took an effort to get to know his new customer, and find ways to do a better job as a mailman. This book about the value of doing a better job, how to build relationships, and why we should take initiative. In short by going the extra mile we'll have a better life, and others will benefit.

It is a good book, and a short book. It is well written. The book is entertaining and at the same time makes many good points.

The first of four sections covers how the author met Fred the mailman, and how very quickly the author realized that Fred was a superstar mail carrier. The basics of what a "Fred" is are explored, and then the author mentions sightings of other "Freds."

The second section explains how you can become a Fred. Basically you need to build relationships with others so you know them well enough to then be able to be create, take initiative and make a difference.

The third section gives pointers on how you can help others grow into being Freds. The basic steps are to:

1) Find - how do you recognize a Fred

2) Reward - how should Freds be rewarded

3) Educate - how help people improve their Fredness

4) Demonstrate - model the correct behavior

The final section recounts the value and importance of being a Fred.

This is a book worth reading. It provides a good reminder and motivation to go the extra mile and do a better job.