A Quick Reference Guide to 100 Tools for Improving Quality and Speed

ByMichael L. George

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Readers` Reviews

★ ★ ★ ☆ ☆
meghan holden
Six Sigma can at times seem so confusing no matter who's writing about it. The Phd's have been able to make something that needs to be simplified, very complex. The book deals with the subject matter very well. However, if you don't use it you will lose it very quickly.
★ ★ ★ ★ ★
michael brunelle
great resource, easy to use. does not supplement actually learning the stuff, but if you know what your doing this will help. great for industrial engineers in school and in the workplace. i have used it in both instances.
★ ★ ★ ★ ★
rascelle grepo
This book provides a quick desk reference to all LSS tools that is easier to navigate than searching the web for free resources. The topics are concise and to the point which serves as a good reminder of the tools and when to use them.
The Art of Loving :: Everything You Need to Know About Success - Real Estate :: Observations On the Perils (and Rewards) of Artmaking :: An Informal Education in Business and Life (Miniature Editions) :: Trump: How to Get Rich
★ ★ ★ ★ ★
diane
This is an excellent reference to approximately 100 common, powerful six sigma / statistical tools for monitoring and improving business processes. Easy to follow and implement. I have used it and given several to managers who appreciate the power in these simple tools. It together with my old Data Myte books have seen heavy use in my medical device consulting business, especially when working on manufacturing and CAPA (Corrective and Preventive Action) problems and their root causes / resolution.
★ ★ ★ ☆ ☆
john olsen
I apologize for the shouting, but this book was assigned for my Six Sigma course, and there are constant references to PAGE NUMBERS both in the course and within the text itself. It's shocking to me that Kindle has not found a way to support original page numbers, substituting "Location" numbers that are only relative position information. This leaves the reader with a very painful situation of having to search the table of contents, which only works if the reference is the same as the topic you're searching for.

The book itself is reasonably organized, although I keep feeling as though there was insufficient background and "flow." It is truly more of a reference than a text, in that you have to comprehend the material almost all at once, rather than being taught in a logical progression. Because it really is just a reference, it's even more crucial to be able to REFER to the list, definition, etc. on a certain PAGE in the book.

I loathe paper books, since I have to carry many books with me at all times. But I cannot understand how reference books can be Kindle-published without usable page numbers.
★ ★ ★ ★ ★
sarah schreit
One of the best toolbook for Six Sigma. You can use the book as a reference to the phases anf methods along with some examples. If you are seeking a book that teaches you SixSigma then this is not for you. The book summarizes all what you need to know about SixSigma and its tools but doesn't go deep.
★ ★ ★ ★ ★
nery martinez
this is a great tool for any green belt level project. probably the best compliment i can pay is that i bought two; one for the office and one for the house. I also give them to my newly certified green belts. this doesn't really cover black belt level projects (design for six sigma or DMADV/DMEDI projects). just a tip, this is exactly what it says: a toolbook. it's a reference book, not a book on management or leading six sigma projects.
★ ★ ★ ★ ★
sskacan
The best book for everyday use for Six Sigma Green Belts during my training seminars in Hungary.
Easy to understand not too detailed I just recommend to everyone who is working on practical problem solving projects.

Previously I had a hard copy but found a much better use of the kindle version...
★ ★ ★ ★ ☆
mary black davis
If you have a 4 year degree in business. This book is kinda useless (should be mentioned in the descriptions somewhere).
It teaches every learn in college. However if you want a summary knowledge about 6sigma then its good!
★ ☆ ☆ ☆ ☆
marion leary
I work at a Japanese company wth a global footprint and I hate to say this but Lean and Six Sigma don't go together. The Japan corporate headquarters and our manufacturing VP don't even allow the thought conversation of Six Sigma to be discussed in the company. Six Sigma is American made, more like copied form Lean, and Lean is Japanese made (Toyota for starters). Six Sigma is extremely top heavy on paper, formats, rules, disciplines to follow and adhere too. This is indicative of the ' Must Belief ' principle. Everyone must do it this or that way to guarantee the same outcome. Lean gives a process and some tools and allow you to be creative to find the solutions. It's like Using Excel to find the solution to a proble with its sub-problems. Some might chose Pivot tables, others may chose, Macros, or V-lookup, or Sumifs, then some may chose to link a string of individual equations where answers are used by other equations to get a final answer(s). Six Sigma is like being given an oversized rule book of instruction telling you to follow fixed equations, fixed formats, to get fixed answers. Lean allows you to quick start with PDCAs, or mid range time with Kaizen teams, or long term time with Small size teams of expertise. Either way it's flexible enough for all problem types. Six Sigma is problem solving with concrete shoes. It's why the Japanese refuse to acknowledge Six Sigma as it is counterproductive to what Lean seeks to do.
★ ★ ★ ★ ☆
becky campbell
Very good book, however, it is not for beginners! You must have some intermediate knowledge of LSS in order to understand it. If you want a GREAT book on Lean Six Sigma that will walk you from A to Z, I highly suggest Thomas Pyzdek's The Six Sigma Handbook ISBN# 978-0071840538. My husband got his Lean Six Sigma Black Belt certification through the Pyzdek Institute, and he was so happy with the training and quality of the book. You can find it on the store, or on Mr. Pyzek's site, www.sixsigmatraining.org. On a side note, my husband highly recommends The Pyzdek Institute.
★ ★ ☆ ☆ ☆
tamelaine
The book tells of Six Sigma using Kaizen to get things done. Six Sigma takes months and a lot of money to work on problems, Kaizens are done in a week. Six Sigma frequently blames "The Human Element" for its failure to make changes, while Kaizen celebrates 'the human element', and accomplishes changes. My low rating is a result of this book not answering my question. I still feel Six Sigma is a definition of perfection. We can strive for perfection, but "nothing, or no one, is perfect". Companies are paying more than they need to achieve the culture change that results in continuous improvement.
★ ★ ★ ★ ★
sam mahmoudi
"The Lean Six Sigma Pocket Toolbox" covers nearly 100 "tools" related to Six Sigma. The authors (George, Rowlands, Price, and Maxey) cover each of these tools in a manner, and at a depth, well-suited for the CSSBB examination given by the American Society for Quality.

While not positioned/marketed as a CSSBB exam study guide, this book covers the "who/what/why/where/when/how" of the major Six Sigma concepts and tools. I used this book as one of my references in preparing for the ASQ CSSBB exam.

The DMAIC diagrams for each step in the Six Sigma framework provided in this book stand out as unique and especially useful. While this sounds generic and basic, it is actually difficult to find good, succinct, and specific diagrams that cover each of the DMAIC steps.

Other strong points in this publication include the coverage of MSA (Measurement Systems Analysis), control charts, hypothesis testing techniques, and summaries of the major statistical concepts covered in the CSSBB Body of Knowledge.

I highly recommend this book as a reference for Six Sigma practitioners and for individuals preparing to take the ASQ CSSBB examination.
★ ★ ★ ★ ★
viceshley
Excellent pocket reference. I have taught the DMAIC 6-sigma process several rounds and this was the reference book used in the 8+ week long course. It is concise, no frills, and easily allows to the adaption of a broader 6-sigma course. I own two of these, one for my desk at work and one for reference at home.
★ ★ ★ ★ ★
stephen
This is an outstanding reference, but you really need to be familiar with the Six Sigma tools before you use this book. This is the book to refer to after you have had training in Six Sigma. I find the book a generally helpful, but still need to refer to more detailed sources at times, especially regarding the statistical analyses.
★ ★ ★ ★ ☆
written read
I've been practicing continuous improvement activities in my job for many years. The Lean Six Sigma Pocket Toolbook is by far the best reference book I've come across for understanding, implementing, and leveraging lean tools and techniques. I've used many of these methodologies in the past as a certified Green Belt of just-do-it and other structured improvement activities. From the ground floor of laying out your process improvement charter to prepping for the results brief - this little book packs a punch!
★ ★ ★ ★ ★
amber macpherson
This book is a ready reference for the practitioner and well deserves its description as a toolbook. It includes top level tips and tools for idea generation, process mapping and data collection. Also provided are more advanced and specialized tools for statistical process control and six sigma, lean tools for reducing lead time and non-value added costs, and the less well known tools for managing operational and portfolio complexity.

Works best for those with a basic familiarity the the ideas discussed, for whom it can serve as a handy reminder in the heat of application
★ ★ ★ ★ ☆
saba
It is a handy reference book that packed with tools and key points. In view of its approach and its size, I would say it reasonably include the information. Yet, if would be better (a) if its size be reduced in view of its contents; or (b) expand the contents a little more for giving more details; plus samples would be better. The book contains samples but are very brief. Don't read it as a reference book, it is not. Neither don't regard it as a textbook. If you want to have a briefing or general idea, then, this is quite a good book. If you are new to Six Sigma, I also recommend it to you for its size and contents. May be some other people with in-depth knowledge of Six sigma would tell if it is also good for them for revision.
★ ★ ★ ★ ★
somayeh
This book was a GREAT reference book for understanding Lean Six Sigma tools on Transactional / Service projects. I just completed my Lean Six Sigma Black Belt training through my company. I was one of three individuals (total of 35) within the class that was focused on transactional / service projects. This being the case, the training was geared more towards manufacturing floor Lean Six Sigma tools. Trying to convert these tools from manufacturing to office was VERY difficult. This is were the book came in handy. Not only was a able to make the transaction, but I was able to use these tools to successfully complete my first Black Belt project in the transaction world.

I really liked how the book explained the use of Metrics of Time Effciency (Process Cycle Effciency - PCE).
★ ★ ★ ★ ☆
shaimaa
The author definitely put a lot of thought into developing this "Cliff Notes" version of complicated yet vitally important Six Sigma analytical tools. This is a much "advanced version" of The Memory Jogger. The "Pocket" portion of the book's title is literally not a misnomer. I can carry it in the breast pocket of my suit or sport coats. This book will only be an invaluable convenience for those who have, at a minimum, attended the requisite Six Sigma courses giving them Green Belt certification. I'm hoping the author will monitor future ongoing new process improvement tools used in Six Sigma and will publish updated editions every few years or so reflecting these newer tools. Definitely a tool meeting "put it in your pack!" (using some of my ol' Marine Corps vernacular) criterion.
★ ★ ★ ★ ☆
mike loftus
I found this book very informative and helpful in understanding the tools and concepts of Lean and Six Sigma. This book, along with the book The Practical Lean Six Sigma Pocket Guide, are both great references and a MUST HAVE for all employees on the continuous improvement journey.
★ ★ ★ ★ ★
lea grey
I teach Lean Six Sigma and have used this book for the Black Belt certification course. It has just the right amount of detail to serve exactly as the title suggests. It's not a beginner's how-to book - think of it as the condensed version of your LSS course, for when you know there's a tool for something you want to do, but can't quite remember the details. Or, when you think you remember but just want a quick check and an example to give you confidence in using the tool.

I've also used it in my consulting work and have heard only rave reviews from clients. This handy tookbook should be in every Lean Six Sigma facilitator's library.
★ ★ ★ ★ ★
sergi
This is a great book to refresh your memory about the tools. I've had several advanced statistical classes in college and grad school, and the truth is if you don't use it, you lose it. This book hits the high points and includes more than enough information to get you back up and running if you have been away from DOE, ANOVA, and many of the other statistical tools out there. Not a book to read if you trying to learn the tools - again this book is a memory jogger, and a pretty dang good one! As an industrial engineer and lean practitioner, this book has been a great addition to my library!
★ ★ ★ ★ ★
dinom
An excellent consolidation of the tools of statistical methods, lean, and problem solving presented in an easy to read and easy to use format. Having developed and taught many seminars on these concepts, I found this to be one of the most useful and practical books on these subjects that I've seen in recent years. It presents just enough information to properly use the tools for one who has some degree of familiarity with them as well as for the newcomer to these concepts.
★ ★ ★ ★ ☆
courtney brkic
Well this is a good book for beginners and covers a good amount of quality tools. Its written in simple language and easy to comprehend. I would recommend to any beginner to read. As one has commented this would not give detail explanation on the tools, so keep that in mind.
★ ★ ★ ★ ☆
john moss
This is a very handy reference. I like to use it for quick references during projects etc. I also very much recommend the book Lean Six Sigma That Works: A Powerful Action Plan for Dramatically Improving Quality, Increasing Speed, And Reducing Waste.
★ ★ ★ ★ ☆
hannah loss
This little book contains a ton of content and presents it in a manner that allows the reader to quickly understand the tool and how to use it in most cases. Very useful for beginner and intermediate level SS pros. Also a good reference for BB's.
★ ★ ★ ★ ★
besw
This is a really good consolidation of the various methods available for approaching six sigma projects. It is an interesting book to browse and very useful if one is unsure about exactly which methodology or statistical test should be used in a given situation. Six sigma is mostly about applying a scientific methodology to improving processes and this book "cuts to the chase".
★ ★ ★ ★ ☆
pablo
I own all of the Micheal George Lean Six Sigma books. THey are a part of the Villanova Univeristy curricullum. If you are a Kaizen facilitator or involved in projects this book is helpful with good pictures and guidance. Worth the money in my eyes..
★ ★ ★ ★ ☆
cph23
This book is very well written with lots of easy to reference/find topics. Actually I was expecting a much smaller (less content) book for the price. I would recommend this book to anyone wanting a handy Six Sigma reference!
★ ★ ★ ★ ☆
jess roth
Although my former company did not have a formal Lean Six Sigma program in place, we received many hours of training on lean tools for continuous improvement. I kept a copy of this book in my office to reference as needed. The authors do an excellent job in defining lean tool methodologies.
★ ★ ☆ ☆ ☆
nicol s
Although content wise most is covered, typography, introductions and summaries give a messy impression and frustrates when trying to find the essence. For example the book's index simply sums up where the keywords you're looking for are found (Little's Law: 9, 202, 213), leaving the reader guessing on which page to find what he or she is looking for. Lacks statistical background info and does not cover data transformations for non-normally distributed data.
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